FREQUENTLY ASKED QUESTIONS
Common Roofing Questions Answered by JRG Roofing Inc.
Have questions about your roof? Browse our FAQ below or call us directly at (415) 724-5191 — we’re always happy to help.
General Questions
General Questions
Q: What areas does JRG Roofing Inc. serve?
A: We serve San Francisco, Daly City, South San Francisco, Millbrae, Pacifica, Oakland, San Leandro, San Rafael, Novato, and surrounding Bay Area communities. Not sure if we cover your area? Call us at (415) 724-5191.
Q: Is JRG Roofing Inc. licensed?
A: Yes. JRG Roofing Inc. is a CA-licensed roofing contractor operating with full licensing and insurance for your protection and peace of mind.
Q: How long has JRG Roofing been in business?
A: JRG Roofing Inc. was founded on February 19, 2020, by owner Jose Gutierrez, who brings over 20 years of hands-on roofing experience to every project.
Q: Do you offer free estimates?
A: Yes! We offer free estimates on all roofing projects — residential and commercial. Call (415) 724-5191 or fill out our contact form and we’ll schedule an assessment at no charge.
Q: Is JRG Roofing a family-owned business?
A: Yes. JRG Roofing Inc. is family-owned and operated. Owner Jose Gutierrez personally oversees every project from estimate through completion.
Roof Repair
Roof Repair
Q: How do I know if my roof needs repair or full replacement?
A: Signs you need repair: localized leaks, a few missing shingles, minor flashing issues. Signs you need replacement: widespread damage, roof over 20 years old, sagging areas, or recurring issues. We’ll assess your roof honestly and give you a straight recommendation.
Q: My roof is leaking — how quickly can you come out?
A: We understand leaks can’t wait. Jose prioritizes quick assessments for leak calls. Call (415) 724-5191 and we’ll get to you as fast as possible.
Q: Can you repair flat or TPO roofs?
A: Yes. We repair and install flat roofing systems including TPO membrane roofing for both residential and commercial properties throughout the Bay Area.
Q: What causes most roof leaks?
A: Common causes include failed flashing around chimneys, vents, and skylights; cracked shingles or tiles; aging sealants; clogged gutters; and storm damage. We diagnose the root cause, not just patch symptoms.
Reroofing & New Roof Installation
Reroofing & New Roof Installation
Q: What types of roofing materials do you install?
A: We install asphalt shingles, concrete tile, clay tile, slate tile, and TPO flat roofing systems. We help you choose the best material for your home, budget, and Bay Area climate.
Q: How long does a new roof installation take?
A: Most residential replacements take 1–3 days depending on size and complexity. We’ll give you a clear timeline before work begins.
Q: What is the difference between reroofing and full replacement?
A: Reroofing (overlay) installs new material over the existing layer — faster and less expensive, but only appropriate when the underlying structure is sound. Full replacement involves tearing off the old roof before installation. We recommend the right approach after inspection.
Q: How long does a new roof last?
A: Asphalt shingles typically last 20–30 years; concrete and clay tile 40–50+ years; slate 75–100+ years. Proper installation and maintenance significantly impact longevity.
Gutters, Skylights & Specialty Services
Gutters, Skylights & Specialty Services
Q: Do you install and repair gutters?
A: Yes. We install, repair, and replace gutter and downspout systems to ensure proper water drainage away from your foundation, siding, and landscaping.
Q: Do you install skylights?
A: Yes. We install new skylights and replace old or leaking ones, ensuring a fully waterproof installation integrated seamlessly with your roofing system.
Q: What is a roof coating and do I need one?
A: Roof coatings are protective layers applied to flat or low-slope roofs to extend lifespan, reduce heat absorption, and prevent moisture infiltration. We’ll assess whether it’s the right solution for your situation.
Q: Do you handle ventilation and chimney work?
A: Yes. We install ridge vents, assess attic ventilation, and install chimney caps to keep water, animals, and debris out of your roof system.
Process, Pricing & Reviews
Process, Pricing & Reviews
Q: What is the best way to contact JRG Roofing Inc.?
A: The fastest way is by phone: (415) 724-5191. You can also submit our contact form. Office hours are Monday through Saturday, 8:00 AM – 4:00 PM.
Q: Do you provide a warranty on your roofing work?
A: Yes. We stand behind our work. Warranty details vary by project type and materials. We’ll discuss coverage with you as part of your estimate and project agreement.
Q: Why does JRG Roofing have such great Yelp reviews?
A: It comes down to honesty and follow-through. Jose personally oversees every job, communicates clearly, and doesn’t cut corners. Our 5.0-star Yelp rating with 26 reviews reflects what our customers experience.
Q: How should I choose a roofing contractor?
A: Look for a licensed, insured contractor with verifiable local reviews. Ask about experience with your specific roof type, get a written estimate, and trust your instincts about their communication. Jose is always happy to answer questions before you commit.
Still Have Questions?
Call JRG Roofing Inc. at (415) 724-5191 or fill out our contact form. We offer free estimates and serve homeowners and businesses throughout San Francisco and the Bay Area.